RETURNS POLICY

All sales final as of July 1, 2020. No returns or exchanges.

SHIPPING

What do you charge for shipping?
Add your desired product to your cart and enter your destination country to the Shipping Calculator to the bottom right for an estimate, or contact us at info@kutulakiss.com. Please be aware that there may be additional charges for duties and taxes when orders are shipped out of Canada. Every country has different procedures for incoming packages. Kutula Kiss does not have information on customs or duties and can not estimate these charges. Please check with the proper local authorities before placing an order. Kutula Kiss is not responsible for non-paid import taxes, nor will Kutula Kiss issue any refunds or exchanges for deliveries that have been refused for non payment of import taxes.

Shipping will take place either the same day the order is placed or the next day. Orders will typically arrive 4 days within Canada, 5 – 7 days within the United States and 2-3 weeks for international orders. Due to COVID-19 deliveries may take longer than normal to arrive. Please don’t hesitate to contact us with any shipping concerns.

What is the value that will be displayed on my customs documents?
The total net amount of merchandise purchased will be declared on all customs documents. Customs documents cannot be altered.

Can I expedite shipping on my order?
If you want delivery of your Kutula Kiss product faster than the post office can deliver, please email us for UPS rates.